Returns and Exchanges
Returns Policy
- Merchandise must be returned within 30 days of the order date.
- Merchandise must be unused and in perfect condition to qualify for a return.
- Returns are refunded in a form of a code for store credit only.
- Any merchandise marked "Final Sale" cannot be exchanged or returned.
- You are responsible for sending your return back to us.
- Received a Defective item? If you believe you have received a defective item, please email us at info@getcolmena.com with your name, email and order number so that we can resolve this issue immediately.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.